Last Updated: February 2026

Services

Petzone provides pet grooming, veterinary services, and pet food delivery in Kalyani, West Bengal. Our services include:

• Pet grooming and parlour services
• Veterinary consultations and treatments
• Pet food and supplies delivery
• Pet health and wellness advice

 

Acceptance of Terms

By accessing and using Petzone services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

Pet Owner Responsibilities

Pet owners agree to:

• Provide accurate and complete information about their pet’s health and behaviour
• Ensure pets are up-to-date on vaccinations
• Inform us about any medical conditions or special requirements
• Supervise pets during visits when required

 

Appointments & Bookings

• All appointments must be scheduled in advance
• Cancellations must be made at least 24 hours prior to the appointment
• Late arrivals may result in reduced service time or rescheduling
• We reserve the right to refuse service to aggressive, unsafe, or unwell pets

 

Payment Terms

• Payment is required at the time services are provided
• Cash payments are accepted (Cash on Delivery available for products)
• Prices may change without prior notice
• Additional charges may apply for emergency services or special requests

 

Liability

We take all reasonable precautions to ensure the safety and well-being of your pet. However, Petzone shall not be held liable for any injury, illness, or death except in cases of proven negligence on our part.

Privacy

We value your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon being posted on our website.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

• Email: info@petzoneshop.in
• Phone: +91 8100524132
• Address: Petzone, Near Old Police Station, B8, Block B, Kalyani, West Bengal – 741235